Shipping (Domestic)

We offer UPS Ground (5-6 Business Days) + Expedited (Next Day, Second Day). Ground shipping We currently ship orders to all U.S. States. Unfortunately, we are not able to ship to any other non-U.S. addresses at this time. We do not ship to freight forwarding companies. We ship orders from North Bergen, New Jersey, U.S.A.

All orders placed on business days before 11:00 am (ET) will be processed the same day.  Orders placed after 11:00 am (ET) on a business day will be processed the following business day (excluding holidays). All orders placed Saturday, Sunday or holidays will be processed on the next business day. Delivery times are estimates and not guaranteed by TOCCIN.

• Once your order is authorized, you will receive a confirmation email. Once your order is dispatched, you will receive a shipping confirmation with tracking details. We do not ship to a P.O. Box, APO/FPO or US Territory and we are unable to modify the shipping address once an order is submitted.
• Signature Required must be selected at checkout if desired. Orders are not shipped with signature required unless this shipping method is selected at checkout. TOCCIN is not responsible for any lost or stolen packages shipped without signature required to confirm correct delivery address.

 Shipping Methods:

• UPS Ground & SurePost orders over $100 (Free)
• UPS Ground & SurePost orders under $100 ($6.95)
• UPS Ground with Signature required ($10.00)
• UPS 2nd Business Day ($35.00)
• UPS 2nd Business Day with signature required ($45.00)
• UPS Next Business Day ($45.00)
• UPS Next Business Day with signature required ($55.00)
• For any questions regarding your orders, please email info@toccin.com

 2024 Holiday Shipping Schedule

Ground shipment orders should be transmitted no later than Friday, December 13 to allow ample delivery time, although destination distance and carrier congestion issues may require more time to successfully arrive before Christmas. 

Friday, December 20, is the final day for EXPRESS orders to arrive to be shipped  before the holiday; again, delivery time by the carriers is not guaranteed. 

These deadlines improve the odds that shipments have the best chance of arriving before the holidays.

Returns

•  Full-priced items can be returned for a refund to the original payment method if unwashed, unworn, with tags, and within 14 days of purchase; a $10 restocking fee applies.
• No promotion codes can be applied to the sale items. TOCCIN does not extend price adjustments or partial refunds on orders made prior to the promotion. We are unable to offer price adjustments on any purchases.
• Sale and Sample Saleitems are final sale and not eligible for returns or exchanges.
• If you receive an item which is damaged, you must contact customer service within 24 hours of delivery.
• Refunds are processed within 7–10 business days once the return is received, with additional processing time by your bank.
• If you placed your order via Instagramor Facebook and would like to return your item, please send an email to info@toccin.com.
• If you placed your order with one of our affiliate retail partners, please contact them directly for return instructions.
• For all other regular orders via our website please click HERE, to start the return process.
• Our return policy typically offers store credit for items returned outside of the standard returned period or for certain promotional and sale items- not final sale. Store credit allows you the flexibility to select another item at your convenience, and it’s our way of ensuring you still have a positive shopping experience with us.